Brandon’s Solar Panel Nightmare: Moving Forward With Prevost

For many homeowners, installing solar panels seems like a smart financial decision. Lower electric bills, energy credits, and long-term savings can make solar energy an appealing investment. However, when a solar company fails to deliver on its promises, homeowners can find themselves dealing with years of frustration, unexpected expenses, and mounting financial pressure.

That is exactly what happened to Brandon.

After years of dealing with an underperforming solar system, repeated service problems, and an installer that eventually went out of business, Brandon struggled to find someone who could help. He even contacted two other attorneys, only to hear that nothing could be done.

Fortunately, he decided not to give up. After finding Prevost Law Firm, Brandon finally had a legal team willing to take action on his behalf.

His experience offers an important reminder for homeowners dealing with solar panel problems: You may have more options than you realize.

Solar Panels That Never Delivered on Their Promises

When Brandon first considered installing solar panels, the sales representatives made the system sound like a worthwhile investment. They promised lower electric bills and even annual credits from his utility company.

The sales presentation also included impressive claims about the durability of the panels. Brandon was told they were strong enough to withstand significant physical impact without breaking.

Based on the information provided and his own research, Brandon and his wife decided to move forward.

Unfortunately, the results were nothing like what they expected.

Instead of seeing their electric bills decrease, Brandon watched them continue to climb. Even with the solar panels producing electricity and sending power back to the utility company, the system generated very few kilowatt-hours each month.

The promised utility credits never materialized, either.

Over time, it became clear that the solar system was not delivering the financial benefits Brandon had been promised. Meanwhile, he still had to deal with the costs associated with the installation and financing.

Repeated Solar Repairs Created Even More Problems

Poor system performance was only part of Brandon’s frustration. Getting someone to fix the problems became an ongoing challenge.

He made numerous calls requesting service appointments. Each time, he had to coordinate with another company or technician to inspect different parts of the system.

That meant taking time away from work, sometimes repeatedly, just to have someone look at the equipment.

Even worse, some repair attempts created additional problems.

On multiple occasions, technicians installed replacement components, only to return weeks later and explain that they had installed the wrong equipment. They then had to remove those components and try again.

Despite these repeated visits, the system never worked properly.

Brandon also discovered that three of his solar panels had shattered. Although they continued producing some electricity, the damage raised concerns about how much longer they would last.

The panels supposedly came with a 25-year warranty. However, Brandon struggled to get anyone to address the damage or provide the warranty service he needed.

When a solar company fails to honor its promises, homeowners can find themselves stuck with damaged equipment and few options for getting it repaired.

The Financial and Emotional Toll of a Bad Solar Installation

Solar panel problems do not always stay limited to the equipment or the monthly electric bill. For Brandon, the situation gradually affected his finances, his time, and even his relationship with his wife.

His wife had been hesitant about signing the original contract. Although the sales representatives answered their questions and their independent research seemed to support the information they received, the actual experience turned out very differently.

As the problems continued, the frustration grew.

Brandon explained that his wife frequently reminded him that she had been concerned about the installation from the beginning. Meanwhile, he continued trying to get the system fixed and find someone who could resolve the situation.

Year after year, nothing seemed to change.

The increased electric bills added financial pressure, while the repeated service issues created additional stress at home.

Unfortunately, this is a common concern for homeowners dealing with problematic solar contracts. What starts as an investment intended to save money can become an ongoing financial burden that affects multiple areas of life.

You should not have to spend years chasing companies just to get the product and services you were promised.

Two Attorneys Said Nothing Could Be Done

Before contacting Prevost Law Firm, Brandon had already reached out to two other attorneys for help.

Both gave him essentially the same answer: There was nothing they could do.

Understandably, that response was discouraging. However, Brandon was not ready to accept that his situation had no possible legal solution.

Then he found Prevost Law Firm.

Around the same time, he discovered that the solar installation company had gone out of business. He had not received any information about the company’s closure, which created even more uncertainty about the future of his system and its warranty.

Realizing that the company responsible for his installation was no longer operating, Brandon decided it was time to seek additional legal help.

He contacted Prevost Law Firm, and the firm agreed to pursue a claim against his solar lender.

This is an important point for homeowners to understand. Even when a solar installer goes out of business, that does not automatically mean you have no legal options. Depending on the facts of your situation, there may be grounds to pursue claims involving the lender or other parties connected to the transaction.

That is why it is worth having your specific circumstances reviewed before assuming nothing can be done.

A Different Experience With Prevost Law Firm

Brandon said the experience with Prevost Law Firm was dramatically different from what he had encountered previously.

After reviewing his information and moving forward with the case, he noticed that things were happening without him having to constantly chase someone for updates.

He described the difference as night and day.

One thing that stood out was the communication he received from the entire legal team. Whether he spoke with an attorney, paralegal, or assistant, he felt that the person understood his case and could explain what would happen next.

He also appreciated that the firm kept the process moving.

Brandon hired Prevost Law Firm in November 2024, and his case concluded in July 2026. Although the process took approximately 20 months, he felt the outcome was worth the wait.

Ultimately, Brandon said he was 150% satisfied with his experience.

Don’t Assume You Have to Live With a Bad Solar Contract

When asked what advice he would give other homeowners dealing with solar problems, Brandon had a straightforward message: Do not settle for what others tell you is impossible.

He encouraged homeowners to do their own research, seek additional legal opinions, and avoid waiting too long to address the problem.

His advice comes from years of firsthand experience.

The longer you remain stuck with an underperforming solar system, the more financial pressure you may face. Electric bills can continue increasing, repair problems can remain unresolved, and the stress can affect your everyday life.

You also do not have to assume that an installer going out of business means your situation is hopeless.

Every solar contract and set of circumstances is different. However, having an attorney review your paperwork and the history of your installation can help you understand whether you have a potential claim.

Contact Prevost Law Firm for a No-Cost Solar Claim Review

If your solar panels are not producing the electricity you were promised, your utility bills have increased instead of decreased, or your installer has stopped responding, you deserve answers.

You may also have concerns about damaged panels, unfulfilled warranties, misleading sales promises, or a solar company that has gone out of business.

Like Brandon, you may have already contacted attorneys who told you there was nothing they could do. However, one unsuccessful consultation does not necessarily mean you have exhausted your options.

Prevost Law Firm represents homeowners dealing with solar panel contract problems and has helped clients pursue claims involving their solar lenders.

Don’t let another year go by while the financial burden continues to grow.

You do not have to assume you are stuck with a bad solar contract forever.

Contact Prevost Law Firm today for a NO-COST claim review. Let our team review your situation, answer your questions, and help you understand what legal options may be available.