Is Meraki Solar a Safe Bet? The Titan Solar Connection You Can’t Ignore

Ever been sold on a great idea, only to discover a crucial piece of information was left out? …What if that idea was a solar panel system for your home, and the missing information could put your entire investment at risk?

Choosing a solar installer is a huge decision. You’re trusting a company with your home and your finances, expecting a reliable product that will last for decades. But if you’re a customer of Meraki Solar, or considering them, you might be worried about their deep connection to a company that has already gone under. 🙂

With so much on the line, feeling a little anxious is completely understandable.

Our hope and thought is that you can get the full picture without needing to be an industry insider. And you definitely don’t need to feel powerless when a company’s stability comes into question.

When you’re promised a secure, long-term energy solution, that’s what you should receive. But Meraki’s link to the now-bankrupt Titan Solar raises serious questions about their ability to deliver on that promise.

Ready to understand the risks associated with Meraki Solar? This post will (hopefully) walk you through everything you need to know, from their troubling corporate ties to the legal protections you have as a homeowner. Let’s get started!

Who Is Meraki Solar? A Complicated History

Founded in 2016, Meraki Solar is a solar energy company based in Florida that operates in several states, including Florida, Texas, and New Mexico. They present themselves as a full-service provider, handling the solar process from sales to installation.

However, their business model has a critical component that every customer needs to understand. Meraki Solar was a partial owner of Titan Solar, which was one of the largest residential solar installers in the country. For years, Meraki would handle the sales, and then Titan would perform the actual installation.

This partnership was central to their operations. But in June 2024, Titan Solar filed for Chapter 7 bankruptcy and abruptly shut down, leaving thousands of customers and projects in limbo.

Customer Reviews: A Pattern of Concern

Even before Titan’s collapse, reviews for Meraki Solar painted a troubling picture. Many customers have posted complaints on the Better Business Bureau (BBB) and other consumer sites, often highlighting issues that stem from the disconnect between the sales team (Meraki) and the installation team (formerly Titan). I know I’ve personally seen how this two-company structure can lead to a blame game where the homeowner is stuck in the middle!

Common complaints include:

• Aggressive and Misleading Sales Tactics: Many homeowners report feeling pressured into signing contracts with promises of huge savings that never came true.
• Extreme Installation Delays: Customers describe waiting for months, and in some cases over a year, to have their systems installed and activated.
• Poor Communication and Customer Service: A frequent theme is the inability to get answers from the company. Once the contract is signed, customers report that calls and emails go unanswered.
• Faulty Systems and Damage to Property: Some reviews detail shoddy installation work that led to roof leaks and systems that failed to work correctly.

Meraki Solar is NOT accredited by the Better Business Bureau, and the volume of complaints reflects significant operational issues, even when Titan was still in business.

What’s Going Wrong? The Titan Solar Problem

The biggest issue facing Meraki Solar and its customers is the bankruptcy of its primary installation partner, Titan Solar. When a company relies so heavily on another for a core part of its service, the failure of that partner creates a massive crisis.

This situation raises several red flags:

• Who will complete unfinished jobs? Thousands of Titan customers, including those sold by Meraki, were left with unfinished projects. Meraki has stated it is trying to find other installers, but this process can be slow and fraught with problems.
• Who will service existing systems? Titan was responsible for the workmanship warranty on the systems it installed. With Titan gone, who is responsible for fixing installation-related issues like leaks or faulty wiring?
• Is Meraki financially stable? As a partial owner of Titan, Meraki was financially intertwined with a company that has now failed. This raises serious questions about Meraki’s own financial health and its ability to meet its long-term obligations to customers.

Essentially, the company that homeowners trusted to install and stand behind their work has vanished, leaving the sales company, Meraki, to handle the fallout.

Is Meraki Solar Still in Business?

Yes, as of late 2024, Meraki Solar is still in business. The company has publicly stated that it is “committed to taking care of every single one” of its customers affected by Titan’s closure and is working to secure new installation partners.

However, the collapse of Titan Solar represents a significant threat to Meraki’s business model. Navigating the logistical and financial nightmare of finding new installers for a massive backlog of projects is a monumental task. Homeowners should be aware that the company is operating under immense pressure, and the risk of further disruption is high.

What Happens to Your Warranty When Partners Fail?

This is a critical question. Your solar system comes with two main types of warranties:

1. Manufacturer’s Warranty: This covers the physical equipment, like your solar panels and inverters. This warranty is provided by the company that made the parts and should still be valid.
2. Workmanship Warranty: This covers the installation itself—the labor, wiring, and roof penetrations. Titan Solar, as the installer, was responsible for this warranty.

With Titan gone, the workmanship warranty is now a major grey area. While Meraki may try to honor these obligations, their ability to do so is uncertain. Customers with installation-related problems may face a long and difficult battle to get service.

Your Most Powerful Protection: The FTC Holder Rule

If you financed your solar system, this next part is extremely important. If your loan was arranged by Meraki Solar, you are likely protected by a federal law called the FTC Holder Rule.

So… what is the Holder Rule?

This rule says that the finance company that holds your loan is subject to the same legal claims you have against the seller. In simple terms, if Meraki and its partner Titan failed to provide you with a working solar system as promised in your contract, you can hold the lender responsible for that failure.

This powerful rule means:

• You may be able to assert your claims directly against the lender.
• You may be able to stop making payments on a loan for a system that doesn’t work.
• You might be able to have your loan canceled and even recover the money you’ve already paid.

At Prevost Law Firm, we frequently use the Holder Rule to protect homeowners from being forced to pay for a failed investment.

Legal Actions to Take if Your Solar System Fails

If you are a Meraki Solar customer with an unfinished, underperforming, or faulty system, you are not out of options. You can take concrete steps to protect yourself.

Here’s what you should do:

1. Document Everything: Compile all your documents, including your contract with Meraki, your loan agreement, and all email correspondence. Keep a detailed log of every phone call.
2. Notify All Parties in Writing: Send a formal, written notice to both Meraki Solar and your finance company. Clearly state the problems, the breach of contract, and that you are asserting your rights under the FTC Holder Rule.
3. File Official Complaints: Report the company to the Better Business Bureau, your state’s Attorney General, and the contractor licensing board. This creates an official record of your dispute.
4. Consult with a Consumer Protection Attorney: The best way to understand your full range of options is to speak with a lawyer who has experience in solar panel lawsuits. An experienced attorney can guide you through the process of holding the responsible parties, including your lender, accountable.

Meraki Solar Conclusion

The story of Meraki Solar and its connection to the failed Titan Solar is a stark reminder of the risks in the volatile solar industry. The company’s reliance on a now-bankrupt partner has created a precarious situation for its customers, casting serious doubt on its ability to complete projects and honor warranties.

For homeowners caught in this mess, the situation is deeply frustrating. However, it is crucial to remember that powerful legal protections exist. The FTC Holder Rule, in particular, provides a vital pathway to a resolution by holding finance companies accountable.

Above all, remember that you don’t have to accept being left with a massive debt for a worthless system. Taking decisive action and seeking legal advice can help you protect your financial future.

Meraki Solar FAQs

What should I do if my Meraki/Titan installation is not finished?
Immediately contact Meraki Solar in writing to demand a timeline for completion. You should also notify your finance company that the project is not complete and that you are not obligated to make payments until the system is fully installed and operational.

Can I sue Meraki Solar?
Yes, you may have grounds to sue Meraki Solar for breach of contract, fraud, or other violations. However, given the company’s uncertain financial situation, a more effective strategy is often to pursue a claim against your lender using the FTC Holder Rule.

How do I find out who my lender is?
Your lender is the company to whom you make your monthly loan payments. Their name and contact information will be on your loan agreement and your monthly statements.

Is it still possible to get my system fixed under warranty?
For equipment failures, you should contact the panel and inverter manufacturers directly to file a claim under their product warranties. For installation issues, the path is less clear, which is why legal action may be necessary.

How can a lawyer help me with my Meraki Solar problem?
An experienced consumer protection attorney can handle all communication with Meraki and your lender, build a strong legal case on your behalf, and fight to have your loan canceled and your payments returned.

References

Meraki Solar | BBB Business Profile | Better Business Bureau. vertexaisearch.cloud.google.com.
Titan Solar Power closes its doors, files for Chapter 7 bankruptcy – Solar Power World. (2024-06-07). vertexaisearch.cloud.google.com.
Who Is Meraki Solar & Are They A Good Choice? – Solar Power Nerd. vertexaisearch.cloud.google.com.
Meraki Solar Power Reviews: Is It A Good Company To Work With? – EcoWatch. (2024-09-27). vertexaisearch.cloud.google.com.
Meraki Solar reviews, complaints, address & solar panels cost. (2025-10-04). vertexaisearch.cloud.google.com.
Titan Solar Power, nation’s largest rooftop solar contractor, goes bankrupt. (2024-06-11). vertexaisearch.cloud.google.com.
Meraki Solar Power Reviews (2025) – This Old House. vertexaisearch.cloud.google.com.
Meraki Solar Customers – Titan Solar Power Bankruptcy – Facebook. vertexaisearch.cloud.google.com.
What Is the Holder Rule and How Does It Protect Consumers? – Prevost Law Firm. (2025-05-15). vertexaisearch.cloud.google.com.
Meraki Solar | LinkedIn. vertexaisearch.cloud.google.com.
Meraki Solar Review 2025 – Forbes. (2024-12-07). vertexaisearch.cloud.google.com.
Meraki Solar Power – Profile & Reviews – 2025 | EnergySage. vertexaisearch.cloud.google.com.