A Solar Nightmare Turned Around: Daniel’s Story with Prevost Law Firm

When homeowners sign up for solar, they’re usually promised lower electric bills, long-term savings, and peace of mind. For Daniel and his family, that promise quickly unraveled.

Daniel recently worked with Prevost Law Firm after his solar installer went out of business, leaving him with rising costs, broken promises, and no clear path forward. After resolving his case, Daniel agreed to share his experience so others in similar situations know they’re not alone—and that help may be available.

The Promise of Solar That Didn’t Add Up

Daniel’s installer was Encore Solar. Like many homeowners, Daniel was initially excited about the idea of solar energy. The system was marketed as a way to reduce electric bills, save money long-term, and make an environmentally responsible choice.

But almost immediately, things didn’t go as planned.

For a brief period, Daniel didn’t receive an electric bill at all. Then the bills started coming in—and they were nearly identical to what he had paid before installing solar. Instead of savings, the system seemed to add another layer of cost.

Things became even more stressful when Daniel learned that Encore Solar had gone out of business.

“When we found out the company had actually gone out of business, any warranty we had was basically null and void,” Daniel explained. Promises about panel removal if the roof ever needed repairs were suddenly meaningless. There was no installer to call, no service department to fix issues, and no one standing behind what had been sold.

Feeling Trapped and Alone

The emotional impact was heavy.

Daniel described the situation as deeply unnerving. What was supposed to be a smart financial and environmental decision began to feel like a mistake—one that could potentially harm the value of his home.

“For most of us, our house is the biggest investment of our life,” he said. “At that point you’re like, what are we going to do? Who do we go to?”

Because the installer had gone out of business, Daniel felt stuck. There was no clear entity to hold accountable, and the financial strain of paying both solar-related costs and regular electric bills weighed on his family.

Sales Promises That Drove the Decision

Daniel was clear that he would never have agreed to the solar system without the promises made during the sales process.

He told Encore Solar upfront that he did not want a solar bill and an electric bill. He shared over a year of electric usage data and even disclosed that his household was installing a pool—something that would significantly increase energy consumption.

Encore Solar repeatedly assured him that the system would produce more than enough electricity to cover their needs. They also made it seem as though any surplus energy would effectively turn into extra money.

Those assurances were central to Daniel’s decision—and they never materialized.

Finding Prevost Law Firm

Daniel discovered Prevost Law Firm through social media and local recommendations. After reading articles, watching client videos, and learning about similar cases, he decided to reach out.

That initial contact made a difference.

“That empty, hollow, alone feeling I had was able to be subsided,” Daniel said. “I felt like there was someone in my corner who was trying to look out for my best interest and my family’s best interest.”

Holding the Lender Accountable

Prevost Law Firm pursued legal action against the lender connected to Daniel’s solar financing. While the settlement terms prevent Daniel from sharing specific details, his feelings about the outcome were clear.

“I was exceptionally happy,” he said.

Daniel noted that arbitration is often described as a process where no one truly wins—but his result told a different story. Compared to where he would have been without taking action, the settlement significantly improved his situation.

“I definitely felt like a winner at the end of it.”

Relief, Resolution, and a Fresh Start

The resolution brought more than financial improvement—it brought relief.

“I don’t feel like we wasted the time and money invested into this system anymore,” Daniel explained. “We’re back on the right side of the financial level.”

With the case behind him, the stress that had weighed on his household finally lifted. The settlement gave his family one less thing to worry about and allowed them to move forward.

Was the Process Worth the Time?

Daniel hired Prevost Law Firm in September 2024, and his case concluded a little over a year later. While waiting is never easy, he appreciated that the firm was transparent from the beginning about timelines and expectations.

“When you look back at it,” he said, “it took about the same amount of time as what was told to me at the beginning. And it was absolutely worth the wait.”

Daniel’s Advice to Other Solar Homeowners

For anyone dealing with a failed solar installation, broken promises, or rising costs, Daniel’s advice is simple:

“It never hurts to talk to them.”

He emphasized that Prevost Law Firm was upfront about the process, timelines, and costs from the start—including what the worst-case financial scenario would be.

If you reach out, read the articles, look at the testimonials, and talk through your situation, you won’t be disappointed,” Daniel said. “And if you end up going with Prevost, I’m certain you won’t be disappointed with the outcome.