What Arbitration Actually Is

This content is for informational purposes only and does not constitute legal advice or create an attorney-client relationship.

Arbitration is a legally binding dispute resolution process that happens outside of the public court system. Your case is assigned to a neutral arbitrator, similar to a judge, who reviews the evidence and makes a final decision.

We typically file your arbitration through one of two third-party services:

  • The American Arbitration Association (AAA)
  • JAMS, another respected arbitration service

Both organizations are known for handling consumer disputes like solar panel fraud, contract breaches, and predatory lending.

What We Submit on Your Behalf

When it’s time to file, we take care of all the logistics. Filing includes:

  • A formal demand for arbitration
  • A summary of your legal claims and supporting evidence
  • Payment of the filing fee (covered under your agreement with us)
  • Notice to all parties, including your lender and installer

Each claim is handled with precision. For example, GoodLeap cases must follow a specific process to comply with the platform’s administrative system. Other lenders are filed through traditional arbitration portals like JAMS.

What Happens After Filing

Once your case is filed, it enters the arbitration pipeline. From this point forward, we’re working on the arbitration service’s timeline, not the court’s. These administrators assign an arbitrator, schedule hearings, and manage document deadlines.

Although things may quiet down temporarily while your arbitration is being processed, rest assured—we’re tracking every development and preparing your case for what comes next.

You’re Officially in the Fight

Filing for arbitration is a major milestone. It means your case is now in the legal system, with a clear path toward resolution, and you’re no longer just a frustrated homeowner. You’re a claimant demanding justice.

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