Scammed by Pink Energy? Solar Customers Have Legal Options

If you’re one of the thousands of homeowners left in the dark by Pink Energy (formerly Power Home Solar company), you’re not alone, and you may not be stuck.

Pink Energy has shut down and filed for bankruptcy, leaving a trail of frustrated homeowners in its wake. Many of these customers were promised reliable solar panels and financial savings. Instead, they’re now facing non-functioning panels, damaged roofs, ongoing maintenance problems.

And worst of all, monthly loan payments for a system that doesn’t work.

Bankruptcy might shield Pink Energy from lawsuits, but there’s a legal path forward, and our firm is helping clients take it.

Why You Can’t Sue Pink Energy, But You Can Go After the Lenders

When a company like Pink Energy files for bankruptcy, it triggers an automatic legal “stay,” pausing all lawsuits against it. Once the bankruptcy is finalized, the company effectively ceases to exist, leaving no entity left to sue.

That’s why going after Pink Energy directly isn’t an option for most consumers. But here’s the key: the lenders who financed these systems, companies like GoodLeap, Mosaic, and Sunlight Financial, are not protected by that bankruptcy stay.

In fact, under federal law, you may have the right to file legal claims against those lenders.

What Is the FTC Holder Rule and Why It Matters to You

The Federal Trade Commission (FTC) created a powerful consumer protection called the Holder Rule. In plain terms, it says that if a seller (like Pink Energy) wrongs you in a financed transaction, you can bring those same legal claims against the finance company trying to collect your payments.

This rule exists to protect people like you: consumers who were misled or harmed by fly-by-night operations and deceptive sales reps that then vanish. Financing companies like GoodLeap had ongoing relationships with Pink Energy, financing thousands of installations. The law says they should bear some responsibility when things go wrong—not you.

You Are Not Alone And You Are Not Powerless

State attorneys general across the country, including Kentucky, Michigan, Virginia, and more, investigated Pink Energy for deceptive sales practices. These include:

• Promising energy savings that never materialized
• Installing systems that failed or were never connected to the grid
• Misleading consumers about tax credits and incentives
• Forging digital signatures and rushing contracts

After the company filed for bankruptcy, nine state AGs sent formal letters to solar lenders demanding they stop billing affected consumers. But many lenders haven’t stopped. Some homeowners report being told to “just keep paying”—even when the system doesn’t work.

That’s not acceptable. And it’s not legal.

Why Class Action Lawsuits Aren’t the Solution for Solar Panel Scams Like Pink Energy

If you’ve been wronged by Pink Energy, your first thought might be to join a class action lawsuit—but in most cases, that’s not an option, and here’s why.

Most solar panel financing contracts—including those from companies like GoodLeap, Mosaic, and Sunlight Financial—include arbitration clauses with class action waivers. These clauses are specifically written to prevent customers from banding together to file a class action lawsuit. Instead, they require that each dispute be handled individually in private arbitration.

Unfortunately, courts have largely upheld these clauses as enforceable. That means even if thousands of homeowners were affected by the same deceptive sales practices, you can’t file one big lawsuit together.

But there is another way: mass arbitration.

The Power of Mass Arbitration

While a class action isn’t viable, our firm is using a powerful alternative—mass arbitration—to hold solar lenders accountable. Each client files their own individual claim, but we submit these claims together in bulk. This overwhelms the companies with the legal and administrative burden of handling dozens or even hundreds of cases at once.

Think of it like a swarm instead of a stampede. Each homeowner has their own arbitration, their own claim, and their own chance at a favorable outcome—but collectively, we apply pressure the companies can’t ignore.

This approach also preserves your control. Unlike a class action, where a few people negotiate for everyone, you make your own decisions about settlement or moving forward.

What Can You Recover?

While there are limits to what the FTC Holder Rule allows, you may be able to reduce, or completely eliminate, your loan obligation. If you’re still paying monthly for a system that isn’t functioning or wasn’t installed properly, that debt may be legally challengeable. In some cases, you may also recover the payments you’ve already made.

You won’t get a financial windfall. But you may be able to get your money back or stop the bleeding before it gets worse.

What It’s Like to Work with Prevost

At Prevost Law Firm, we understand how overwhelming it can be to deal with a non-functioning solar system, deceptive sales tactics, and aggressive loan collectors. Especially when it feels like no one is listening.

Here are just some of our client stories.

That’s why we’ve built our entire practice around helping homeowners like you reclaim your power and peace of mind.

When you work with us, you’re not just a case number. You’re a person who deserves justice. From your first contact with our team, you’ll receive clear communication, compassionate support, and honest legal guidance. We walk you through every step, from reviewing your contract to filing your individual arbitration claim. And because we focus exclusively on solar panel lawsuits, we bring the depth of experience needed to take on major lenders like GoodLeap, Mosaic, and Sunlight Financial.

Our goal is simple: help you understand your rights, explore your legal options, and take action—without unnecessary confusion or delays. Most of our clients come to us stressed, frustrated, and unsure of what to do next. They leave empowered, informed, and finally able to see a path forward.

Wondering if Prevost Law Firm is legit? Read more here.

If you’re tired of being ignored or pressured by solar companies and lenders, let us help you fight back. Your consultation is free, and your voice matters.

👉 Click here to request your no-cost claim review and take the first step toward relief.

You Have Rights. We Can Help You Use Them.

If Pink Energy failed you, it’s time to fight back. You shouldn’t be paying for a solar system that doesn’t work. And you shouldn’t suffer in silence.

Contact Prevost Law Firm today to find out whether you qualify to file a claim under the FTC Holder Rule.

We’ll walk you through your options and help you hold the right party accountable.