Thinking About Freedom Forever Solar? June 2026 Update

This content is for informational purposes only and does not constitute legal advice or create an attorney-client relationship.

Ever get excited about a big purchase that promises to save you money, only to find the reality is… complicated?

What about when that purchase is a major home investment like solar panels?

Choosing to go solar is a fantastic step toward energy independence and a greener lifestyle. However, it isn’t always worth the investment.

(Learn more about the true cost of solar here.)

If you’re considering Freedom Forever, you might be navigating a sea of conflicting information. On one hand, they are one of the largest solar installers in the country. On the other, a wave of customer complaints raises serious concerns. 🙂

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With so much at stake, it’s easy to feel overwhelmed.

You can make an informed decision without needing a law degree. And you definitely don’t need to sort through thousands of pages of documents to understand your rights as a consumer.

When you’re promised significant savings and a top-quality system, that’s what you should get. But for many Freedom Forever customers, that hasn’t been the case.

Ready to get a clearer picture of Freedom Forever?

This post will (hopefully) walk you through some things you need to know. From the company’s history and troubling reviews to the legal actions you can take if things go wrong. Let’s get started!

Who Is Freedom Forever? A Look at Their History

Founded in 2011 and headquartered in Temecula, California, Freedom Forever has grown to become one of the largest residential solar installers in the United States. The company operates in over 30 states. It promotes itself as a leader in the industry, focused on providing clean energy options to homeowners.

Their business model is a bit different from some other solar companies. Freedom Forever primarily works through a network of independent authorized dealers who handle the sales process.

Their rapid expansion has not been without significant problems.

A Flood of Negative Reviews: What Customers Are Saying

A quick online search for Freedom Forever reviews reveals a deeply concerning pattern of customer complaints. Platforms like the Better Business Bureau (BBB), Consumer Affairs, and Reddit are filled with stories from frustrated homeowners. I know I’ve personally been struck by the volume and severity of these accounts!

Some of the most common and serious issues reported by customers include:

Poor and Unresponsive Customer Service: A major theme is the extreme difficulty in contacting the company. Customers report long hold times, unreturned calls, and an unhelpful chatbot, leaving them in the lurch when problems arise.
Installation and Property Damage: Many homeowners have reported significant damage to their roofs and property during the installation process. This is followed by a struggle to get Freedom Forever to take responsibility for the repairs.
Systems Not Working and Unfulfilled Promises: A large number of complaints come from customers whose systems are underproducing. In some cases they are not working at all. Many feel they were misled by sales representatives about the potential savings on their electricity bills, only to find themselves paying a loan on top of a high utility bill.
Issues with Contracts and Cancellations: Some of the most alarming reviews describe difficulties in canceling contracts. This includes customers claiming the company failed to process their cancellations, leaving loans on their credit records for systems they never purchased.

Notably, Freedom Forever is not accredited by the Better Business Bureau. (Read more about BBB accreditation here.) Furthermore, in October 2024, California’s Contractors State Licensing Board (CSLB) placed the company on probation after a lengthy investigation into consumer complaints.

What’s Going Wrong with Freedom Forever?

The widespread issues at Freedom Forever appear to stem from a disconnect between their aggressive sales network and their corporate operations. While the company has grown at a remarkable pace, it seems their service and quality have not kept up.

Customers often feel trapped between the sales dealer who made the initial promises and the installation company (Freedom Forever) that fails to deliver or provide support. This structure can lead to a lack of accountability, leaving homeowners unsure of who to turn to when their expensive new system fails.

Moreover, the company has been involved in multiple lawsuits, ranging from employment disputes to allegations of violating the Telephone Consumer Protection Act. There is also a notable lawsuit between Freedom Forever and one of its former sales dealers, Sunder Energy, which highlights the sometimes-contentious nature of their business partnerships.

Is Freedom Forever Still in Business?

Is Freedom Forever Going Out of Business? June 2026 Update

So, is Freedom Forever going out of business?

Freedom Forever filed for Chapter 11 bankruptcy, which means it sought court protection while it restructures its debts. Chapter 11 is different from Chapter 7 liquidation, where a company shuts down and sells its assets. Freedom Forever has stated that it intends to continue operating during the bankruptcy process.

The practical reality is complicated:

The company has already exited multiple state markets and reduced its workforce.
Customers may experience slower service, delayed repairs, warranty issues, and support challenges.
Workmanship warranties and company-issued guarantees may be at risk, while manufacturer warranties on equipment generally remain separate.
The bankruptcy filings show substantial financial distress, with reported liabilities between roughly $500 million and $1 billion.

Homeowners across multiple states have reported that Freedom Forever is no longer responding, canceling projects, or completing installations, leading many to believe the company may no longer be operating in certain regions.

Based on consumer reports, complaints, and patterns we’re hearing from homeowners, the states with the highest number of “unresponsive installer” reports involving Freedom Forever include:

California
Arizona
Nevada
Texas
Colorado
Illinois
Florida

These are not official closures – just states where many homeowners have reported:

Installations that never began
Canceled or abandoned projects
Active loans with no panels installed
Customer service numbers that never call back
Requests for cancellation that aren’t processed
Emails going unanswered for weeks or months

Because Freedom Forever operated as a national installer with multiple subcontractors, the experience can vary state by state. Some regions may still have crews completing projects, while others appear completely shut down from a consumer standpoint.

If You’re Unsure Whether Freedom Forever Is Still Operating in Your State

You can check for warning signs:

Your installation hasn’t started and you can’t reach anyone
Your project manager or salesperson disappears
Your loan has been activated but no work has been done
You’re told “we’re waiting on paperwork” for months
Your cancellation request is not being processed

If you’re experiencing any of this, you may not need to wait for an official announcement. These patterns are often the same signs homeowners see before an installer disappears or shuts down local operations.

What Freedom Forever’s Chapter 11 Bankruptcy Means for Homeowners

Freedom Forever filed for Chapter 11 bankruptcy protection in April 2026 in the U.S. Bankruptcy Court for the District of Delaware. Chapter 11 is a court-supervised restructuring process that allows a company to continue operating while attempting to reorganize its debts and business operations.

For homeowners, this does not necessarily mean your solar panels will stop working. However, it can create significant uncertainty regarding warranties, unfinished projects, customer support, and future service obligations.

Existing Solar Systems

If your solar system has already been installed and is operating, the system itself will generally continue producing power. However, customers may experience:

Delays in service requests
Reduced customer support availability
Difficulty obtaining repairs
Uncertainty regarding workmanship warranty claims
Delays in honoring production guarantees

Many homeowners purchased solar systems based on long-term promises of support, monitoring, maintenance, and warranty protection. Bankruptcy can make fulfilling those obligations more difficult.

Unfinished Installations

Homeowners with projects that were not completed before the bankruptcy filing may face additional challenges, including:

Delayed installations
Unfinished electrical work
Incomplete permitting
Missing inspections
Delays in obtaining permission to operate (PTO)

Depending on the status of the project, homeowners may need to work with new contractors or pursue legal remedies to recover losses.

Can Homeowners Still Pursue Legal Claims?

In many cases, yes.

Bankruptcy does not automatically eliminate claims involving fraud, misrepresentation, deceptive sales practices, contract disputes, unfinished installations, or lender-related issues.

Homeowners who were sold systems based on false promises or who suffered financial damages may still have legal options depending on the specific facts of their case.

Because every situation is different, homeowners should speak with an attorney to understand how Freedom Forever’s bankruptcy may affect their rights.

What About Your Solar Panel Warranty?

What happens to warranties in a Chapter 11 bankruptcy? Many Freedom Forever customers are concerned about warranties.

Equipment warranties issued directly by manufacturers such as solar panel, inverter, or battery manufacturers may remain valid because they are separate from Freedom Forever’s business operations.

However, workmanship warranties, installation guarantees, roof penetration warranties, and production guarantees provided directly by Freedom Forever may be affected by the bankruptcy process.

Historically , Freedom Forever heavily promoted a 25-year production guarantee. They promise that your solar system will produce the amount of electricity stated in your contract. If it isn’t due to an issue that is their fault, they claim they will fix the system and compensate you for the lost energy production.

The reality for many customers, however, has been a struggle to get the company to honor this guarantee.

Homeowners report that when issues arise, the company can be slow to respond or may even try to void the warranty. For example, some customers who had their panels temporarily removed for a roof repair by a third party were later told their entire workmanship warranty was void, even though their contract suggested only the roof penetration portion would be affected.

It’s crucial to remember that your solar equipment (the panels and inverters) also comes with a separate manufacturer’s warranty. If you can’t get help from Freedom Forever, you may be able to file a claim directly with the manufacturer of the faulty component.

The Powerful Tool You Have: The FTC Holder Rule

This is a critical piece of information for any homeowner who financed their solar system. If the loan for your solar panels was arranged by Freedom Forever or one of its dealers, you are likely protected by a federal regulation called the FTC Holder Rule.

So…what is the Holder Rule?

Simply put, this rule states that the company holding your loan is subject to the same legal claims and defenses that you could raise against the seller. This means if Freedom Forever breached its contract with you—for instance, by installing a system that doesn’t work or causing damage to your home—you can assert that claim against the finance company.

This gives you powerful leverage. It could mean:

It can preserve your right to dispute the loan if the solar company acted deceptively.
It allows some borrowers to pursue claims against the lender for resulting losses.
It may strengthen your position when negotiating a fair resolution.

The Holder Rule is designed to protect consumers from being stuck with a loan for a worthless product, and at Prevost Law Firm, we use it to hold lenders accountable.

Legal Steps to Take if Your Solar Panels Aren’t Working

If you are a Freedom Forever customer dealing with a faulty system, property damage, or broken promises, you have legal options. You are not powerless in this situation.

Here are the steps you should consider taking:

Document Everything: Gather all of your paperwork. This includes your sales contract, loan agreements, emails, and any photos or records of the problems you’ve experienced.
File Formal Complaints: Report the company to the Better Business Bureau and your state’s Attorney General’s office. This creates an official record of your issues.
Notify Your Finance Company: Send a formal letter to your lender. Explain the problems with your system and state that you are asserting your rights under the FTC Holder Rule.
Consult with an Experienced Consumer Protection Attorney: A law firm that has experience in solar panel lawsuits can provide the best guidance. At Prevost Law Firm, our entire focus is on helping homeowners like you navigate these complex situations. Get a no-cost claim review here.

Freedom Forever Conclusion

Freedom Forever’s story is a clear example of a company whose rapid growth appears to have come at the expense of its customers. While the allure of solar energy is strong, the experiences of many homeowners highlight the critical importance of choosing a reputable and reliable installer.

For those who are already dealing with the fallout of broken promises and a non-functional system, it’s crucial to know that you have rights. Legal protections like the FTC Holder Rule exist for a reason, and they can provide a powerful path to a resolution.

Above all, remember that you don’t have to accept a faulty, multi-thousand-dollar investment. Seeking professional legal advice can help you understand your options and take the necessary steps to protect yourself and your home.

Recent Freedom Forever Case Developments

Here’s what we know publicly:

Freedom Forever filed Chapter 11 in Delaware on April 15, 2026.
The bankruptcy filings reported approximately $500 million–$1 billion in liabilities and $100 million–$500 million in assets.
The company had reportedly exited multiple state markets and reduced workforce before filing.
Freedom Forever was one of the largest residential solar installers in the U.S. before the filing.

Frequently Ask Questions (FAQs)

FAQ: Did Freedom Forever go out of business?

Freedom Forever filed for Chapter 11 bankruptcy protection in April 2026. Chapter 11 is a restructuring process rather than an immediate shutdown, which means the company may continue operating while reorganizing its debts.

Can I sue Freedom Forever for the problems with my solar panels?

Yes, you may be able to sue Freedom Forever for issues like breach of contract, property damage, or misleading sales practices. An attorney like Prevost Law Firm can help you determine the best legal strategy for your specific situation. Bankruptcy does not automatically eliminate all legal claims. Depending on the facts of your case, you may still have claims.

FAQ: Will my solar loan still need to be paid?

In many situations, homeowners remain responsible for loan obligations even if the installer files bankruptcy. However, legal claims against lenders or financing companies may exist depending on the circumstances surrounding the sale and installation.

FAQ: What happens if my Freedom Forever installation was never completed?

Unfinished projects can become significantly more complicated after a bankruptcy filing. Homeowners may experience delays, permitting issues, inspection problems, or additional costs to complete the project.

FAQ: What if my system is not producing what I was promised?

Many homeowners were sold systems using production estimates, utility savings projections, or performance guarantees. If those promises were inaccurate or misleading, legal claims may exist.

FAQ: What if Freedom Forever damaged my roof?

Roof damage claims may still be pursued depending on the circumstances, available insurance coverage, and the status of the bankruptcy proceedings.

FAQ: What documents should I keep?

Homeowners should keep copies of:

Solar contracts
Loan agreements
Emails and text messages
Sales presentations
Production guarantees
Inspection records
Utility bills
Warranty documents

These records may become important if legal action is pursued.

FAQ: Does Freedom Forever’s bankruptcy affect manufacturer warranties?

In many cases, manufacturer warranties remain separate from the installer’s bankruptcy. However, homeowners should confirm warranty registration directly with the manufacturer.

What if I can’t get Freedom Forever to honor my warranty?

If the company is unresponsive, you can pursue claims against the equipment manufacturer for product defects. You may also have a claim against your lender under the FTC Holder Rule for the installer’s failure to honor its warranty promises.

Is there a class-action lawsuit against Freedom Forever?

There have been various lawsuits filed against Freedom Forever, but the most effective action for an individual homeowner is often a direct lawsuit, especially when utilizing the FTC Holder Rule against the finance company. Many people have expressed interest in a class-action suit online.

What should I consider before signing a contract with any solar company?

Thoroughly research the company’s reputation on multiple unbiased review sites. Carefully read every word of the contract and loan agreement. Be wary of high-pressure sales tactics and promises that seem too good to be true, such as claims that the government will give you a “rebate” (it’s a tax credit, which is very different).

How much should a solar panel system actually save me?

Your actual savings will depend on your electricity usage, the rates in your area, and the production of your specific system. Be skeptical of any salesperson who guarantees a specific dollar amount of savings or promises your electric bill will be completely eliminated.