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What if I didn’t get everything I was promised?

One of the questions we frequently receive from clients is, "What happens if my solar panel installation was never completed, or if parts of the system I was promised were never delivered?"

One of the questions we frequently receive from clients is, “What happens if my solar panel installation was never completed, or if parts of the system I was promised were never delivered?”

This is a common issue, and it can involve a wide range of situations. For instance, some homeowners were promised a battery storage unit, but the battery was never delivered or installed. Others received systems that never worked or never got Permission to Operate (PTO.) A PTO is a requirement to activate and use the system.

These circumstances create a strong legal foundation for a breach of contract claim.

Understanding Breach of Contract in Solar Installations

If your agreement included specific components or services, like a battery or a fully functioning solar setup, and you didn’t receive them, that’s a clear breach of contract.

Likewise, if your system never operated or lacked proper approval, you likely have a strong legal claim.


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In many cases, these situations also constitute a breach of warranty.

While laws vary by state, most include an implied warranty that work will be performed in a good and workmanlike manner. Additionally, the work should be expected to be consistent with industry standards and local building codes.

If the contractor failed to obtain proper permits or did not complete the inspection process, those omissions may violate that implied warranty.

Why These Claims Matter

When we pursue arbitration on behalf of our clients, having a clear breach of contract or breach of warranty significantly strengthens the case. A strong claim increases the likelihood that our client will be recognized as the prevailing party in arbitration. This designation is important because, under many arbitration rules, only the prevailing party is eligible to recover attorney’s fees.

In summary, there are a couple of situations that might give you a strong legal claim. These include things like being promised components that were not delivered, or your system never being operational. These situations are more than just inconveniences—they are contractual violations that deserve legal attention.

If you are facing this kind of issue, we encourage you to contact our office for a no-cost claim review.

We are here to help you understand your rights and take appropriate legal action to protect your investment.

If you have questions or need legal assistance, reach out to our team today.

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Nothing herein is intended, and does not, create an attorney client relationship and is for informational purposes only. The Prevost law firm is licensed in Texas and is licensed to practice law in all Texas state courts and in multiple Federal Courts and Arbitration in 46 states. Solar sales are governed by both state and federal law. The attorney client relationship will only be created after the parties enter into a signed letter of representation.