At Prevost Law Firm, we’re committed to helping you get the best possible outcome in your solar panel case. As your case moves into arbitration, there are a few key documents we’ll need from you to fully prepare and present your claim to the arbitrator.
We’ve already filed several claims on your behalf—alleging misrepresentations, unfair practices, and contract issues. Now, we need supporting documentation to prove your side of the story. Here’s what we’re asking for and why it matters:
1. Tax Returns Related to the Investment Tax Credit (ITC)
If you were promised a specific tax rebate or investment tax credit (ITC) but didn’t receive it, we need your tax return to show the discrepancy. This helps us demonstrate false or misleading statements made during the sales process.
2. Electricity Bills (Before & After Solar Installation)
To prove that the promised energy savings never materialized, we need electricity statements from 1 year prior to your installation to present.
If you don’t have the full set, let us know why and send what you can – 4 to 6 months of recent bills at a minimum. We’ll compare your utility savings to your loan payments to highlight the financial burden you’re experiencing.
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3. Annual Production Reports from Your Solar System
Your system is likely powered by SolarEdge or Enphase. Please use the app to download your annual production report and send it to us. This allows us to show the gap between what your system was promised to produce and what it actually delivered.
4. Documentation of Property Damage
If your system caused roof leaks or other property damage, we’ll need:
- Estimates from contractors
- Photos or reports
- Paid invoices, if any repairs have already been completed
If you haven’t gotten an estimate yet, please schedule one. This documentation helps us assign a dollar value to your damages.
5. Relevant Emails or Text Messages
Send us any messages you exchanged with the salesperson, installer, or lender that discuss what went wrong—such as misrepresentations, poor installation, or service issues. These communications are often critical in proving your claims.
What You Don’t Need to Worry About
There are a few claims we can handle without additional documents from you:
- Your solar installer going out of business
- Dealer fees or hidden financing costs
We already have the evidence needed for those.
We’re In This Together
We view our relationship with you as a partnership. The more thorough and accurate the documentation we present, the stronger your case will be. If you’re missing some of these documents, don’t stress—we’ll work with you to determine the best path forward.
Our team will be reaching out soon to help gather what we need. Thank you for being proactive and responsive as we work to deliver justice on your behalf.
Have questions or need help collecting your documents?
Our staff is here to support you every step of the way.
Transcript
Hello. This is Neal Prevost. And, the reason you’re getting this email is that we’re the stage of your case where we need your assistance in helping us prepare to take your case to arbitration.
Now when we file your arbitrations, we’ve made a lot of allegations about various things that we believe are what we call actionable and have gone wrong in the file, the overall unfairness of everything. But there are some things that are gonna be subject to documentary verification. So there are a few categories of of documents that we need to get from you so that we could present it to the arbitrator, prove up your case. So first of all, if there was a misrepresentation about what you were gonna get by way of the tax, rebate, they call it or investment tax credit, however they framed it. We need your tax returns that shows you were promised one thing and you got another. That’s category number one. Category number two are about your electricity bills.
If you’re not saving what they told you you were saved and would save and how you know, great this is gonna be if it isn’t reflected in your electricity bills, then we need at least several months, of of your bills showing how much credit you did get or didn’t get as the case may be. Ideally, if you had three or four bills before you bought solar and then three or four bills after you bought solar, that would be ideal but don’t sweat it if you don’t have that. But we do need four, five or six bills showing what credit you are getting. And what we’re gonna do is compare that to the size of your loan payment and ninety nine point nine nine percent of you are actually losing money on a monthly basis. And we just need to be able to show that to the arbitrator.
Then we need along those same lines, we need your annual production reports, from either SolarEdge. All of you either have Enphase or SolarEdge. You need to go on the app and download your annual production report so we can see what you’re actually producing versus what you were promised and see if those two match up or don’t match up. And then the next category would be any kind of property damage, you know, roof leaks or anything like that that are going on, in your particular case. We need any estimates, any evidence you have, any estimates from third party contractors. And if you’ve actually paid, to have repairs done, if they wouldn’t come out and fix it, then we need those. Anything that substantiates the both the nature and extent of the damage and what it’s gonna cost you to fix it, we need to get that.
And in fact, if you’ve got damage and you haven’t had an estimate made yet, we need you to call a contractor and get an estimate. Let’s find out what our number is. So we need you to do that. And then finally, we need whatever correspondence you might have had with either the lender or the installer about your situation.
Now if it’s pay your bill or or whatever those kind of things, that’s not what I’m talking about. But when you’re talking to either your salesperson or the contractor or anybody about sort of what happened and what went wrong in your case, we need emails and text messages to the extent that you can find them. We need you to get those, to us. And please understand, we view our relationship as a partnership.
We want us to work together to to prove up your case. And once we get these documents and we can determine exactly what we believe, we can prove up with regard to those claims, then we’ll do so. We’ll move forward with those. If you just simply can’t get or don’t have those documents, maybe we drop those claims out and we’ll make that decision later.
But there’s always other claims that we have to move forward on. Like, when the seller goes out of business, we don’t need any documentation from you on that. On the dealer fees, we’ve all talked about. We don’t need anything from you on that.
Those are things we can prove up without any help from you. But on these other issues, we just got a partner together and, have you work with our staff to get us those documents so so that we can hopefully put the nail in the coffin on your case and and put together an insurmountable presentation to the arbitrator that means at the end of the day, we win, they lose, and, your claims are vindicated in arbitration. So I look forward to working with you. Please cooperate with our staff.
They’ll be reaching out with you to, to get these documents and and help us out here, and then help us help you, if you will. Have a great day. Thank you very much.
