When Solar Goes Wrong: Fighting Back After Being Burned by Bad Solar Contracts

neal prevost from prevost law firm featured in the news at wgntv

This content is for informational purposes only and does not constitute legal advice or create an attorney-client relationship.

For many homeowners, going solar sounds like a win-win. Lower electric bills, energy independence, and a chance to help the planet.

But for a growing number of families, the reality has been anything but bright.

A recent investigative report by WGN-TV in Chicago uncovered how solar dreams are turning into financial nightmares for consumers who signed contracts with companies like Titan Solar, only to be left with unfinished work, broken promises, and staggering loan payments. As part of their coverage, WGN reached out to Prevost Law Firm to provide legal insight into what’s quickly becoming a national consumer crisis.

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The report spotlighted the story of Mike Ward, a music director from Arlington Heights, Illinois. After carefully researching solar providers and attending multiple presentations, Ward signed a contract with Titan Solar, believing he was making a smart investment. The company promised that he would own his system outright, qualify for state and federal credits, and enjoy long-term savings.


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Instead, he ended up with months of delays, failed inspections, and a loan for $53,200 at 11.9% interest, all before Titan abruptly ceased operations and filed for bankruptcy in June.

“I wanted to do my part to help the environment,” Ward told WGN. “If I could save money on top of that, it was an added bonus. But now I feel like I was scammed.”

Sadly, this experience is far too common.

At Prevost Law Firm, we represent homeowners across the country who were misled by solar sales teams and stuck with unfair financing. Many of these companies use high-pressure tactics, overpromise on tax incentives, and hide steep interest rates in the fine print. When things go wrong, as they often do, homeowners are left paying tens of thousands of dollars for systems that are poorly installed, non-operational, or never completed at all.

As we shared with WGN-TV, we estimate that 30–40% of the solar customers we hear from are deeply dissatisfied with their experience. In Titan’s case alone, the Illinois Power Agency received over 120 complaints, and hundreds more have surfaced nationwide.

That’s why we help homeowners pursue individual arbitration. This legal process can lead to reduced payments, loan forgiveness, or financial restitution.

In many cases, our clients had no idea they even had the right to fight back.

What to Watch Out For in Solar Contracts

Whether you’re considering solar or already dealing with issues, here are some red flags to be aware of:

  • High-interest loans (often over 10%) with long repayment terms
  • Promises of free systems or “zero cost” installations that aren’t backed by facts
  • Misleading claims about tax rebates or state incentives
  • Sales pressure to sign quickly without time to compare quotes
  • Out-of-state installers with no track record in your area

Consumer advocacy groups like the Citizens Utility Board also recommend getting multiple quotes, working with local lenders, and avoiding contracts signed on the spot.

You Are Not Alone, and You Are Not Powerless

If your solar provider has gone silent, your system isn’t working, or your loan terms weren’t what you were promised, we may be able to help. At Prevost Law Firm, we hold these companies accountable and help homeowners find real relief.

➡️ Request a no-cost case review today at SolarPanelRelief.com

We will review your contract, assess your options, and guide you through the next steps to fight back and protect your finances.

This content is for informational purposes only and does not constitute legal advice or create an attorney-client relationship.

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